Your Match
Working with your partner: goals, sessions, agreements, and more.
Understanding Your Match
Everything you need to know in your first days after being matched: the introduction email, your match rationale, and how to get started in the Match Hub.
Using the Match Hub
A guided tour of the Match Hub workspace: partner header, session navigation, goals, notes, check-in timeline, momentum dots, and partnership statistics.
The Partnership Agreement
An explanation of the partnership agreement: what it covers, how you edit and sign it together, and what happens after both participants sign.
Setting Goals and Milestones
A guide to creating and managing SMART goals in your Match Hub: setting milestones, driving progress as a mentee, and coaching through comments as a mentor.
Session Guides and Notes
How to use session guides for each meeting, take shared notes with your partner, view revision history, and use flexible sessions if your program supports them.
Completing Sessions and Providing Feedback
How to mark a session as complete, provide a feedback rating, and what happens when both partners finish the same session.
Pausing and Resuming Your Match
How to pause your match when life gets busy, what changes during a pause, and how to resume when you are ready to re-engage.
When a Match Ends
What to expect when your match moves toward completion: Concluding status, exit surveys, re-enrollment options, and accessing your completion certificate.
Achievements and Milestones
A guide to MentorNeko's achievement system: the 9 achievement types, momentum dots, completion certificates, and how they track your development journey.