Account & Login
Magic links, email notifications, troubleshooting, and account management.
Everyone3 min read
How Magic Links Work
MentorNeko uses secure magic links instead of passwords. Here is what they are, how they work, and what to do when something goes wrong.
Everyone3 min read
Troubleshooting Login Issues
Step-by-step fixes for the most common login problems, from missing emails to expired links and deactivated accounts.
Member4 min read
Understanding Email Notifications
An overview of every type of email you might receive from MentorNeko, what triggers them, and how they help you stay connected to your mentorship.
Member2 min read
Deleting Your Account
How to request that your MentorNeko account be permanently deleted, what data is removed, and what happens to your match history.